Check out our Frequently Asked Questions below. If you need additional help please contact us.
What is your refund policy?
Due to the digital nature of these resources, all purchases are final. If you are in any way unsatisfied with your purchase, you can contact me at email@example.com and I will do my best to resolve any issues you may have.
How can I access my purchases (Shipping)?
After you finalize your purchase, you will receive an email with the file for download. It is important to make sure you have the most up to date PDF reader, such as Adobe. Larger files will be delivered as .zip files that will need to be unzipped. Right-click on the file and select "Exract All" for Windows/PC devices or double click on the file on Mac/Apple devices. Delivery can take up to 15 minutes.
What if you update a product?
I periodically update the style and substance of my product lines. Your purchase grants you access to any and all updates I make to the product you have purchased. When an update is made you will receive an email with the updated file. There is no additional purchase requirements for access to updated files!
Can I share my purchase with my colleagues?
Your purchase includes one individual non-transferable use license for use in one classroom and is not intended for use by multiple teachers or departments. If you require a purchase for a department or multiple teachers/classrooms please contact me at firstname.lastname@example.org. Discounts are available for additional licenses.
Can I post a resource online for my students to access digitally .
These products can only be posted online or to network drives if they are password protected and only intended for access by your students.
Can I make edits to the products?
Unless noted in the product description, products are not editable. If you require a specific change, please contact me.
What do I do if I find an error in a resource?
All of my resources are proofread by qualified math professionals, but some mistakes can still slip through. If you find an error in a resource, please contact me at KCToTheSquareInch@gmail.com and I will make any necessary corrections as soon as possible!